WHY STIHL?
Because you can be part of making an impact from day one. We are looking for team players and colleagues who are passionate about their ideas, actively take responsibility and want to pursue personal growth. We offer exciting tasks, fascinating products and excellent prospects.
You can apply from anywhere in the world. Please select the country you are interested in.
JOB OPPORTUNITIES AT STIHL GB
Would you like to work with us?
To contact us about recruitment in general, please email us at recruitment@stihl.co.uk.
If we have any current vacancies they will be listed below.
NATIONAL ACCOUNT MANAGER
ROLE
STIHL GB has recently launched a new route to market with a national retailer and we are looking for a dynamic, detail-oriented individual to manage and grow this channel.
As a large organisation with multiple touchpoints, the customer requires support from teams across STIHL. We need someone to be both the primary contact at STIHL GB and the conduit between the customer and STIHL's various functions.
The ideal candidate will possess a high degree of commercial acumen and well-honed business development skills, along with excellent account and relationship management abilities, fostering enduring customer relationships. Experience of working in an omni-channel environment and e-commerce skills are essential.
The role will be based at our new head office in Camberley with occasional travel.
RESPONSIBILITIES
- Co-ordination and management of this omni-channel account.
- Develop strong relationships within the customer organisation to grow the sales channel.
- Work with STIHL GB product management and supply chain to manage the forecasting process and oversee a smooth replenishment process.
- Liaise with the customer‘s category managers, on a regular basis, to manage forecasting, introduce new products, support seasonal promotions and other activities to maximise awareness of STIHL’s products and build our brand through the customer‘s marketing channels.
- Engage with the customer organisation at all levels, as well as with STIHL GB internal departments, including but not limited to, supply chain, distribution centre, marketing, finance, tech support and sales to provide ongoing value to the customer and building their (and our) success stories.
- Responsible for launching new products to the customer including preparation of marketing assets, samples and co-ordinating product presentations.
- Assess customer operations on a regular basis to determine opportunities and frequently analyse customer information to identify and manage business risks.
- Develop product knowledge to effectively promote STIHL products to the customer and encourage greater brand adoption.
- Analyse, interpret and respond to market changes i.e. seasonal focus.
- Any other duties as may be required by Channel Manager (Omni-Channel) or Head of Marketing.
SKILLS AND EXPERIENCE
- 3+ years' experience as an Account Manager.
- Solid experience of working with a major omni-channel retailer.
- Strong interpersonal skills, and an ability to tailor their approach to deal with different people.
- Adept at liaising with all levels within the customer organisation and have proven customer engagement skills.
- Experience in marketing, program or project management.
- Strong planning, data analysis and organisational skills that deliver against targets.
- Effective communication skills; written and verbal.
- Strong influencing skills; ability to influence internal and external stakeholders effectively.
- Customer-first approach, problem solving and accountability.
- Solution-based thinking.
- Strong IT skills including experience with CRM systems.
- Full driving licence and willingness to travel.
WHAT’S ON OFFER AT STIHL
- Competitive salary plus excellent benefits package including performance bonus
- Everything you need to do well in the job; company car, IT, mobile phone, training and support from L&D and the wider STIHL team
- Up to 25 days holiday per year
- Excellent pension scheme
- Private medical and dental schemes
- Gymflex and cycle to work schemes
- Product discounts
- Excellent working environment
CONTACT
For more information or to apply, send a CV and covering letter to recruitment@stihl.co.uk
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